How do I download my e-book?
Just log into your account and click My Profile, My Purchases, and find your book in Available Downloads
Nobody replied to my customer service email
Questions are usually answered within a couple of business days. Technical difficulties happen, so if you don’t get a response within a few business days, please feel free to email help@jessiefitness.com again.
Can I save my ebook to my phone?
Yup! Just login to your jessiefitness.com account on your phone and download away! You can read it as the PDF or if you have an iPhone you can add it to iBooks.
What is your refund policy?
Unfortunately, there is no way to return a digital product such as the Jessie's Girls Training Programs once they have been downloaded, so we are not able to offer refunds on any digital items. Jessie's Girls Daily memberships have no contract, you are able to cancel any time by canceling your membership before your next automated [...]
I have a question about a Jessie’s Girls Camp, who do I email?
We are happy to answer all of your questions! Just email us at help@jessiefitness.com
I have a question about a Jessie’s Girls Challenge, who do I email?
We are happy to answer all of your questions! Just email us at challenges@jessiefitness.com
I have a question about Jessie’s Girls Programs, who do I email?
We are happy to answer all of your questions! Just email us at help@jessiefitness.com
How do I purchase a gift card?
You can purchase a Gift Card here
I can’t find my download what do I do?
Your e-book is forever located in the “downloads” section of your account! If you don’t see it there, just email help@jessiefitness.com and we will be happy to restore it for you!